Skip to content

How can we help you?

Search directly or pick a topic. Can't find it? Write to us — we answer in person.

48 articles · 6 topics

Topics

Getting Started4 articlesAll 4 articles
Privacy & Security4 articlesAll 4 articles
  1. Upload photosPhotos & Uploads
  2. How does EventDrop work?Getting Started
  3. Using the QR codeManage Events
  4. Upload failedTroubleshooting
  5. Plans overviewPlans & Pricing
  6. Live photo wall on a projector or TVManage Events

Talk to a human.

I’m Bernhard and I develop EventDrop in Austria. If you can’t find an answer here, write to me directly.

Two ways

Email office@gotzendorfer.at

For anything that needs a look at your account: payments, deletions, bugs that are hard to describe.

AI assistant

AI

Knows the help articles, your plan, and your event's status. If it gets stuck, it hands you off to us.

Answers instantly · AI, can be wrong

Write an email

Three details save a follow-up question

  • Your event's share codeSix characters, e.g. fXjuAE — it is in the gallery's address bar.
  • What you triedOne sentence is enough: which button, which page, what happened instead.
  • A screenshotEspecially for error messages — the error code on it helps us most.