Login issues

Check your email address and spam folder. Use the latest sign-in email and confirm your sign-in with the button after opening the link.

Sign in with the email link

1. 01Check the email address you entered, your inbox and your spam folder.
2. 02Use the latest sign-in email. Successfully requesting a new link invalidates the previous one. The link is valid for one hour.
3. 03Open the link on the device you want to continue on and press “Confirm sign-in”.

Sign in with the code

In the app or on another device, you can instead enter the “Code from the email” on the “Sign-in link sent!” page and choose “Sign in with code”.

Missing or invalid link

If the link is invalid or has already been used, choose “Send new link”. To correct your address, choose “Use a different email address”.

• –If a waiting time is displayed, wait until it ends.
• –If the page reports an email delivery problem, try again later.
• –If the security check is still running or has failed, wait a moment and try again. If it is stuck, reload the page.
• –For connection problems or a failed Google sign-in, you can try another browser.

If the problem continues, email office@gotzendorfer.at.

Signed in, but the album will not open

See Event link or QR code won’t open.