Last updated: 30/09/2026
These General Terms and Conditions (GTC) apply to the use of the platform EventDrop.at, operated by Bernhard Götzendorfer, Rittingergasse 15/11, 1210 Vienna, Austria (hereinafter “Operator”). Phone: +43 660 4301954, email: office@gotzendorfer.at.
By using the platform, you agree to these GTC. These GTC apply to all users of the platform, including event creators (registered users) and guests (unregistered users who upload photos).
EventDrop.at is a platform for sharing event photos. The service enables users to:
Note on AI usage: Uploaded content is processed exclusively for providing the above-mentioned features. No AI model training is performed with your content. Details on data processing can be found in our Privacy Policy.
The service constitutes digital content within the meaning of § 1 VGG (Austrian Consumer Warranty Act) that is not delivered on a tangible medium.
The service is available in various plans. All prices are one-time payments and final prices. Pursuant to § 6 para. 1 no. 27 UStG (Austrian VAT Act), no value added tax is charged (small business exemption):
| Plan | Price | Duration | Guests |
|---|---|---|---|
| Demo | free | 3 days | 20 |
| Spotlight | 19 € | 90 days | unlimited |
| Premiere | 49 € | 365 days | unlimited |
| Studio | 99 € | 365 days | unlimited |
In addition to the plans, the following additional services are available as one-time purchases (all prices are final prices; no VAT is charged pursuant to the small business exemption):
The exact scope of each plan is available on the pricing page at eventdrop.at. Plan upgrades are possible; only the difference to the higher plan is charged. Downgrades are not possible.
Payment is processed as a one-time payment through our payment service provider Stripe Technology Europe, Ltd.. No recurring payments or subscriptions are entered into. The selected plan is activated immediately upon successful payment.
Depending on device, country, and availability, credit card payments — on supported devices also as Apple Pay or Google Pay within the card payment — as well as EPS and Klarna may be offered, alongside further methods such as Link, Amazon Pay, or Bancontact. The respective terms of the payment provider apply additionally for these payment methods.
EventDrop offers a commission program for event helpers. Helpers who have been invited to an event receive a commission of 10% on all paid purchases (plans, upgrades, extensions, recap videos) made during their active assignment to the event.
The following conditions apply to the commission program:
Payouts are made after the cooling-off period has elapsed and the minimum amount has been reached. The Operator reserves the right to modify or discontinue the commission program at any time. Existing commission claims remain unaffected by a discontinuation.
EventDrop offers a Partner Program for external partners (e.g., wedding planners, event agencies, venues, photographers, event service providers). The partnership comprises two components that apply side by side and do not exclude one another: an event quota forming part of the agreed scope of services, and a referral commission on attributed purchases.
Admission (by invitation). Participation in the Partner Program requires an invitation code issued by EventDrop. There is no open self-registration. Upon registration with a valid, unredeemed and unrevoked invitation code, partner status is activated automatically. There is no entitlement to admission to the Partner Program or to the issuance of an invitation code.
Event quota. The contractually agreed scope of services of the partnership includes three (3) concurrently activated events on the “Premiere” plan, for which no separate fee is charged, but in total no more than twelve (12) redemptions per rolling period of twelve (12) months. This is a condition of performance under this contractual relationship and expressly not a gratuitous benefit or a gift.
The partner's own pricing. EventDrop makes no stipulations regarding the prices the partner charges its own customers. The partner is free in its pricing; neither admission to the Partner Program nor its continuation, the event quota, the partner price or the commission depend on the price at which — or on whether — the partner passes the service on to its customers.
Partner price for further events. If and for as long as EventDrop provides the partner with a personal partner code, the partner receives a discount of EUR 20.00 on the list price applicable at the time (Section 3) when purchasing further events on the “Premiere” plan. The discount applies exclusively to the “Premiere” plan and not to other plans. It is a condition that may be changed at any time and not a price guarantee for the duration of the partnership.
Referral commission. Independently of the event quota, partners receive a commission of 10% on all paid purchases (plans, upgrades, extensions, recap videos) that are made through their partner code or their partner link. No commission arises for redemptions from the event quota, as there is no purchase amount.
Payouts are made upon request after the cooling-off period has elapsed and the minimum amount has been reached, to the bank account (IBAN) provided by the partner.
Partner pack. Independently of any participation in the Partner Program, EventDrop offers entrepreneurs (within the meaning of § 1 KSchG) a pack of 5 redemption codes for events on the “Studio” plan. The pack price is EUR 195.00 for 5 codes (EUR 39.00 per code). It is a final price; no VAT is charged (small business exemption under § 6(1)(27) UStG). The pack is sold exclusively to entrepreneurs; by purchasing it, the buyer confirms that it is acting as an entrepreneur.
The pack price applies only to codes from a partner pack; the partner price for further “Premiere” events stated above remains unaffected by it, and the two do not exclude one another. Changes to the partner pack offer do not affect codes already purchased.
Existing partnerships. Partners admitted before this version took effect retain their partner account and the commission terms granted to them at the time of their admission; the event quota is added for them. Invitation and test codes already issued under concluded campaigns remain redeemable until the expiry date stated in them, at the latest until 31 December 2026. Commission claims already accrued remain unaffected by this version.
The Operator reserves the right to suspend or terminate partner status at any time, particularly in cases of violations of these GTC, abusive behavior, or inactivity. Existing commission claims remain unaffected by a termination.
The Operator reserves the right to modify or discontinue the Partner Program, the event quota and the partner price at any time. Partners will be notified of material changes by email.
As a consumer within the meaning of the Austrian Consumer Protection Act (KSchG), you have a statutory right of withdrawal under the Austrian Distance and Off-Premises Contracts Act (FAGG) for contracts you conclude via the website. Plans, upgrades and extensions are digital services within the meaning of § 3 no. 6 FAGG: we store the uploaded photos and videos and make them accessible to your event's guests together. The following withdrawal notice, based on the model in Annex I Part A FAGG, applies to these contracts.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Bernhard Götzendorfer, Rittingergasse 15/11, 1210 Vienna, Austria, phone: +43 660 4301954, email: office@gotzendorfer.at) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form in Section 8, but it is not obligatory. You can also declare your withdrawal online using the withdrawal function “Withdraw from contract” (see below); we will then communicate to you an acknowledgement of receipt of your withdrawal by email without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
Pro-rata amount: We calculate the amount under the last paragraph of the notice pro rata temporis: what counts is the share of the days of the booked term already provided up to your withdrawal, applied to the price paid. We refund the rest to you.
Early expiry: Your right of withdrawal expires once we have fully performed the service, provided that you previously expressly requested that we begin before the withdrawal period ends and confirmed that you acknowledge losing your right of withdrawal upon full performance of the contract (§ 18 para. 1 no. 1 FAGG). The purchase alone does not end your right of withdrawal.
Withdrawal function: You can also declare your withdrawal online using the withdrawal function “Withdraw from contract” (Section 13a FAGG). It is available throughout the withdrawal period via the link “Withdraw from contract” in the website footer, in the account menu and directly at eventdrop.at/en/withdraw-contract. You enter your name, details identifying the contract and the email address for the confirmation of receipt and confirm with “Confirm withdrawal”; we send you a confirmation of receipt by email without delay.
Recap video as a separate purchase: A recap video that you buy separately for an existing event is digital content (§ 3 no. 5 FAGG) that we create for you from your event's photos. The notice above applies with one difference: under § 18 para. 1 no. 11 FAGG, your right of withdrawal expires as soon as we begin creating the video, provided that you previously expressly consented to our beginning before the withdrawal period ends, acknowledged that you thereby lose your right of withdrawal, and we have confirmed the contract, including this consent, to you on a durable medium (by email). If any of these conditions is missing, you can withdraw from the recap purchase within fourteen days and receive the full price back; you do not owe a pro-rata amount for it (§ 16 para. 3 FAGG).
(If you wish to withdraw from the contract, please complete and return this form.)
To:
Bernhard Götzendorfer
Rittingergasse 15/11
1210 Vienna, Austria
Phone: +43 660 4301954
Email: office@gotzendorfer.at
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*) / the purchase of the following goods (*):
_______________________________________________
Ordered on (*) / received on (*): _______________________________________________
Name of consumer(s): _______________________________________________
Address of consumer(s): _______________________________________________
Date: _______________________________________________
Signature of consumer(s) (only for paper notification): _______________________________________________
(*) Delete as applicable.
For digital services, the Austrian Consumer Warranty Act (VGG) applies in its current version (in force since 1 January 2022).
The Operator warrants that the digital service conforms to the contractual requirements during the duration of the respective event. The warranty period is two years from the provision of the digital service.
In case of non-conformity, you have the following rights as a consumer in the statutory order of priority:
Within the first year from provision, it is presumed that a defect already existed at the time of provision (reversal of burden of proof pursuant to VGG).
The usage license described in this section is granted in two ways: hosts grant it when creating their account and accepting these Terms. Guests who upload without an account via the event link or QR code grant the same license through the act of uploading itself — the confirmation text shown at upload points this out. The host undertakes to inform their guests of the rules applicable to the event.
By uploading photos or videos, you grant the Operator a simple (non-exclusive), royalty-free, non-transferable license, limited to the respective event, to use them for that event. It covers:
By uploading, you also allow the host of the event to download and keep your photos and videos for private purposes. Any use beyond that — for example for advertising, a website or a company's social media — is not covered; it requires the consent of the person who took the photo and of the people shown in it.
For company events, the organiser can switch on internal use in the event settings. A separate notice then appears before you upload, and by uploading you also allow the organiser to use your photos and videos for internal purposes, such as on the intranet or in internal communications. Publication outside the organisation, such as on a website or social media, is not covered. This only applies to photos and videos you upload while internal use is switched on.
AI processing includes:
During event creation, the entered event title may be transmitted to an AI service to generate description suggestions and plan recommendations.
Your content is not used to train AI models, and the Operator does not use it for advertising. Processing serves exclusively for providing the platform features; the Operator may use technical service providers for this (see the Privacy Policy). Content is not shared with third parties for other purposes.
You confirm that you took the photos yourself or are allowed to share them. The rights to your photos stay with you.
You can revoke the license at any time with effect for the future: via the report function on the photo, through the host, or by email to office@gotzendorfer.at. The Operator then removes the photo from the gallery and from future recap videos. Copies that the host or other guests have already downloaded, and recap videos that have already been created, are not affected by the revocation. The license otherwise ends when the content is deleted, at the latest with the final deletion of the event data after the event has expired.
You can also delete a photo you uploaded yourself directly on the photo with “Remove my photo”: in the same browser, up to 24 hours after uploading and while the event is running. Photos for which a report is currently being reviewed are excluded.
Only upload photos that you took yourself or are allowed to share. Show consideration for the people in your pictures: no exposing, intimate or embarrassing shots, and nothing of people who clearly did not want to be photographed. With children: if in doubt, ask the parents or leave the photo out.
Pursuant to § 78 of the Austrian Copyright Act (UrhG), images of persons may not be publicly displayed or distributed if this would violate the legitimate interests of the person depicted.
Anyone who does not want to be seen in a photo can have it removed using the report function; the event owner is notified of each report by email. The procedure is set out in Section 12a.
As a user of the platform, you agree to:
How reported or unlawful content is handled, and when access can be blocked, is set out in Section 12a.
(1) Any photo can be reported using the report function in the photo detail view. If you have no access to the album, report by email to office@gotzendorfer.at, ideally with the link to the photo, the reason, your name and your email address.
(2) A report is seen first by the host of the event, who can hide or delete content in their own album. Every report made with the report function is also sent to EventDrop as a copy. Reports of unlawful content — for example infringements of copyright or of personal rights, exposing images or criminal offences — are also reviewed by EventDrop itself; send them to the address above. The same applies to every decision the reporting or the affected person disagrees with. If EventDrop considers content unlawful, it removes it without undue delay.
(3) If automatic image analysis is switched on for an event, it also checks new photos for inappropriate content. If it classifies a photo that way, guests no longer see it — neither in the gallery, on the live photo wall nor in the recap video. The photo is not deleted by this: the host still sees it in their own gallery, but it is not included in the collective download. This classification is automated; if you think it is wrong, write to the address above and a person at EventDrop will review it.
(4) If you give an email address when reporting, you will receive a confirmation of receipt without undue delay and will be told the decision. If you disagree with it, you can turn to EventDrop at the address above, which will then review the case itself. You can also lodge a complaint with KommAustria, the Austrian Digital Services Coordinator (Art. 53 of the Digital Services Act), or go to the courts.
(5) In the case of repeated or serious violations, the Operator can block access to the platform. The content concerned is removed first; the Operator states the reasons where it has a contact address.
(6) Users are responsible for the content they upload. As a hosting service, the Operator is under no general obligation to monitor this content (Art. 8 of the Digital Services Act).
The Operator endeavors to ensure uninterrupted availability of the platform. However, there is no entitlement to continuous availability. Maintenance work, technical disruptions, or force majeure may lead to temporary restrictions.
The Operator will announce planned maintenance in advance where possible.
The Operator is liable without limitation for damage caused intentionally or through gross negligence — by the Operator or by a person the Operator is responsible for, such as a technical service provider we use on our behalf for hosting, storage or payment processing — and for personal injury.
In cases of slight negligence, the Operator is liable for damage to property only if it breaches an obligation whose fulfilment is what makes the proper performance of the contract possible in the first place — for example the secure storage of uploaded photos during the term of the event. This limitation does not apply to personal injury.
Your warranty rights under the Austrian Consumer Warranty Act for digital services (VGG, Section 9) remain unaffected.
For entrepreneurs within the meaning of § 1 KSchG (Austrian Consumer Protection Act) for whom the contract forms part of the operation of their business, the following applies in addition: in cases of slight negligence, the Operator's liability for damage to property and financial loss for all damage events of a calendar year together is limited to the higher of the following two amounts: EUR 10,000 or the sum of the fees paid, and not refunded, for the service via the entrepreneur's account in the twelve months preceding the first damage event of that calendar year. Liability for damage to property under the second paragraph of this Section falls within this maximum amount. A damage event is attributed to the calendar year in which the event giving rise to the damage occurred. Several items of damage arising from the same cause constitute a single damage event, attributed to the calendar year of the first occurrence. Lost profit is not compensated in cases of slight negligence. Liability remains unlimited for intent and gross negligence, for damage resulting from injury to life, body or health, and under the Austrian Product Liability Act (Produkthaftungsgesetz). For processing on behalf of a controller, Section 13 of the data processing agreement applies instead once it has been concluded (Section 17).
The preceding paragraph does not apply to consumers; for them, only the other paragraphs of this Section apply. The mandatory provisions of the Austrian Consumer Protection Act (KSchG) and the Consumer Warranty Act (VGG) take precedence over this Section.
Information on the processing of personal data can be found in our Privacy Policy.
Under Regulation (EU) 2023/2854 (EU Data Act, applicable since September 2025), you have the right to receive your data generated through the use of our digital service in a machine-readable format and to transfer it to third parties. You can request a complete data export (JSON format) at any time via your account settings. This includes all data categories described in our Privacy Policy.
Anyone using the platform exclusively for personal or household purposes — a wedding, a birthday, a family celebration — falls under the household exemption of Art. 2(2)(c) GDPR with regard to their own processing. Neither of the roles described below arises for such use, and no data processing agreement is required.
Anyone using the platform in the course of a professional or commercial activity — for example a company party, a club or association event, a customer event, or any other event with a professional connection — is the controller within the meaning of Art. 4(7) GDPR for the personal data processed in their event. This covers in particular the choice of a legal basis, informing the persons concerned, and handling data subject requests.
To that extent, the Operator processes this data on the controller's documented instructions as a processor within the meaning of Art. 4(8) GDPR. Art. 28(3) GDPR requires a data processing agreement for such processing. The agreement is available at /for-business/dpa and is to be concluded there. For matters of processing on behalf of the controller, it takes precedence over these Terms. Once it has been concluded, liability in that area is governed by Section 13 of the agreement instead of Section 14 of these Terms.
Where the controller is established in Switzerland, this section applies accordingly to processing on behalf under Art. 9 of the Swiss Federal Act on Data Protection (revFADP); the data processing agreement is the authoritative agreement in that case as well. Where the controller is established in the United Kingdom, it applies accordingly to Art. 28 UK GDPR. Where processing takes place, and which service providers are established outside the EU/EEA, is set out for each provider in the Privacy Policy and in Annex 1 to the data processing agreement; the Operator gives no assurance that all processing takes place within the EU/EEA. None of these service providers is established in the United Kingdom, and a separate UK addendum is not part of this agreement. The Operator does not maintain a registration or a representative under Swiss or United Kingdom law.
This section allocates the roles. It is not legal advice, and it is not an assurance that processing initiated by the controller is lawful. Whether a legal basis exists, whether the persons depicted have to be informed, and whether an employee representative body has to be involved is for the controller to assess.
Every contract is governed by the version of these GTC that was available when it was concluded — when you created your account, bought a plan, an extension or a recap, or redeemed a code. Anything you have already bought runs until its end under the terms that applied when you bought it.
New versions of these GTC apply to contracts concluded after their publication. An existing contract is changed only if you expressly agree to the change; merely continuing to use the platform does not count as agreement. If you do not agree, the previous version continues to apply. The Operator informs registered users of material changes by email.
Austrian law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, the mandatory provisions of the Austrian Consumer Protection Act apply, in particular the jurisdiction at the consumer's domicile or habitual residence (§ 14 KSchG). The place of jurisdiction for disputes with entrepreneurs is Vienna.
We are willing to take part in out-of-court dispute resolution procedures before the Internet Ombudsstelle (Austrian Internet Ombudsman). The procedure is free of charge. Please contact us directly first; if we cannot find a solution together, you can submit a complaint at www.ombudsstelle.at.
Last updated: September 2026
This section applies to copyright infringement notices submitted under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512) regarding content uploaded to EventDrop.at.
Copyright infringement notices should be sent to the Operator’s designated agent:
Bernhard Götzendorfer
Rittingergasse 15/11
1210 Vienna, Austria
Phone: +43 660 4301954
Email: office@gotzendorfer.at (subject line: “DMCA Notice”)
To be effective, a notice must be a written communication that includes:
Upon receiving a notice that substantially complies with these requirements, the Operator will review it and, where warranted, remove or disable access to the identified content directly, using the Operator’s own administrative access to the platform’s data. The result is the same as the account-holder-initiated removal described in Section 10 above and in the Impressum’s content moderation disclosure (DSA Art. 17): the affected photo or video is deleted from the event gallery. The Operator will make reasonable efforts to notify the uploader and the event owner by email that the content was removed and why.
If you believe content you uploaded was removed or disabled by mistake or misidentification, you may submit a counter-notification containing:
Send counter-notifications to office@gotzendorfer.at. Upon receipt of a valid counter-notification, the Operator may, in accordance with 17 U.S.C. § 512(g), restore the removed content within 10–14 business days, unless the original complaining party first notifies the Operator that it has filed a court action seeking a restraining order against the uploader.
The Operator will, in appropriate circumstances and at its discretion, terminate the account of an event owner who is determined to be a repeat infringer.
EventDrop.at is not directed to children under the age of 13, and the Operator does not knowingly collect personal information from children under 13. Users must be at least 13 years old (or the applicable minimum age of digital consent in their jurisdiction) to create an account or upload content.
If the Operator obtains actual knowledge that a user under the age of 13 has provided personal information without verifiable parental consent, the Operator will delete such information as soon as reasonably practicable. A parent or guardian who believes a child under 13 has provided personal information to EventDrop.at can request its deletion by contacting office@gotzendorfer.at.
This Section 23 applies only if you reside in the United States. It supplements these GTC solely for such users and, where inconsistent, takes precedence over Section 7 (Right of Withdrawal, FAGG), Section 9 (Warranty, VGG), Section 14 (Liability), and Section 19 (Applicable Law and Jurisdiction) above — but only with respect to the specific matters addressed below. If you are a consumer residing in the European Union, the European Economic Area, or otherwise outside the United States, this Section 23 does not apply to you, and Sections 7, 9, 14, and 19 above continue to apply unchanged.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
Agreement to Arbitrate. Except for disputes that qualify for small claims court as described below, you and the Operator agree that any dispute, claim, or controversy arising out of or relating to these GTC or your use of EventDrop.at shall be resolved through final and binding arbitration rather than in court, administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in the English language.
Class Action Waiver. YOU AND THE OPERATOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless both you and the Operator agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
Small Claims Carve-Out. Either party may instead bring an individual claim in small claims court, so long as the claim qualifies for and remains in that court on an individual, non-class basis.
Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to office@gotzendorfer.at within 30 days of the date you first agreed to these GTC, stating your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor the Operator will be required to arbitrate disputes with each other under this section, but all other provisions of these GTC continue to apply.
Severability. If any part of this arbitration agreement is found unenforceable, the remainder of this Section 23.1 remains in effect, except that if the Class Action Waiver is found unenforceable as to a particular claim, that claim (and only that claim) must be resolved in court, and the remaining claims remain subject to arbitration.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE OPERATOR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE GTC OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO THE OPERATOR FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100). THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, SUCH AS LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY THE OPERATOR’S NEGLIGENCE.